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IHG expands its Japan-born LINE booking app to Thailand and Taiwan

IHG is exporting the LINE mini-app booking channel it built for Japan — now over 4 million followers strong — to Thailand and Taiwan, betting that Japan's messaging-app playbook travels to two of the only other markets where LINE, not a global rival, dominates.

Flat-vector illustration of a hotel lobby at dusk, a silhouette guest holding a smartphone by the reception desk, an abstract art panel with speech-bubble shapes, tropical plants and rattan seating beyond.
Illustration by floortok.com

IHG Hotels & Resorts is taking the LINE-based direct-booking channel it built for Japan and replicating it in Thailand and Taiwan, according to a 14 August announcement from IHG plc.